Privacy Policy

Privacy Policy for Meteron Cabs

Meteron Technologies Pvt Ltd built the Meteron Cabs app or website as Free app or website. This SERVICE is provided by Meteron Technologies Pvt Ltd and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that are collected is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meaning as in our Terms and Conditions, which is accessible at Meteron Cabs and website unless otherwise defined in this Privacy Policy. Information Collection and Use

For a better experience, while using our Service, it may require you to provide us with certain personally identifiable information(add whatever else you collect here, e.g. users name, address, location, pictures) The information that us request will be (retained on your device and is not collected by us in any way)/(retained by us and used as described in this privacy policy).

  • This Privacy Policy applies to your use of interactive  features or downloads that: (i) we own or control. (ii) are  available through the Services or (iii) interact with the  Services and post or incorporate this Privacy Policy.
  • You provide us your name, mobile number, password and email  id while registering as a user. These details are used to  identify you as a unique user in order to provide you  hassle-free services. We may also retain any messages,  feedback you send through the app, and may collect  information you provide in relation to our Services.
Contacts List
  • If you choose to use the tracking feature and SOS Alerts,  we use the mobile numbers shared by you in your profile to  send them your location details to track you. We have  provided this feature to increase your own safety. The  mobile numbers are read from your contacts in this case.
  • Address Book Contacts. You may set your device permissions to grant Meteron Cabs access to your contact lists and direct to access your contact list for create a SOS and that send to your emergency contacts, for example to help you refer friends to Meteron Cabs. If you do this, we will access and store the names and contact information of the people in your address book.
  • The app or website does use third party services that may collect information used to identify you.
  • Third party service providers used by the app or website are :
  • Google Play Services and ios
  • Their Privacy Policy can be found on their websites
  • Log Data
  • Full name
  • Email
  • Password
  • Address
  • Mobile phone Number
  • Zip Code
  • Location
  • Device Information
  • IP
  • Contact Information
  • Image
  • Kyc

We want to inform you that whenever you use our Service, in a case of an error in the app or website us collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app or website when utilizing our Service, the time and date of your use of the Service, and other statistics.

Tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. The driver’s mobile phone will send your GPS coordinates, during the ride, to our servers. Most GPS enabled mobile devices can define one’s location to within 50 feet.

We collect images for two main purpose in the app. First to verify documents of the driver for KYC, so only our verified drivers can take bookings. And the Second for profile management of Drivers/Users to display the details in the booking request page. We collect Email address to send ride invoice (user & driver)

In case you use your account to book a cab ride for someone else from your contact list using the Services, we will be collecting and storing such contact information and share the ride details with that selected contact.

Usage Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device. If you choose to disable cookies or flash cookies on your Device, some features of the Services may not function properly or may not be able to customize the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties, and use of third party cookies is not covered by our Privacy Policy.

In case of booking via call center, Meteron may record calls and chat histories for quality and training purposes.

Our Services are primarily provided through the Mobile Application. We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.

When you use any of our Mobile Applications, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), in addition to the Device Information, including without limitation:

Your preferred language and country site (if applicable)

The manufacturer and model of your mobile device

Your mobile operating system

The type of mobile internet browsers you are using

Your geolocation

Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application Information to allow us to personalize the services and content available through the Mobile Application

Data from SMS/ text messages upon receiving Device permissions for the purposes of (i) issuing and receiving one time passwords and other device verification, and (ii) automatically filling verification details during financial transactions, either through us or a third-party service provider, in accordance with applicable law. We do not share or transfer SMS/ text message data to any third party other than as provided under this Privacy Policy.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app or website may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers
  • We may employ third-party companies and individuals due to the following reasons:
  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.
  • We want to inform our users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and us cannot guarantee its absolute security.

    Links to Other Sites

    This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us . Therefore, we strongly advise you to review the Privacy Policy of these websites. us have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    Children’s Privacy

    These Services do not address anyone under the age of 13. We do not collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, us immediately remove it.